| 1. "What exactly would I have this person do?" Is the answer something like, "OK, here are some URLs of my sites; send 'em traffic!" Or do I need to be more specific?
Cyber Shimla Services, whether full-time or part-time, will be trained in all of the most effective methods in driving traffic to a website. With guidance from you, the client, Cyber Shimla Services will execute to your specifications. If there are specific tasks that you want done, and in order of importance, Cyber Shimla Services will work according to your needs.
This does not, however, mean they will be doing things such as website development, brainstorming, html work, or things that require them to think instead of you. Currently, the Cyber Shimla Services are trained to do all of those mundane tasks that drive us crazy and steal our time. It is in the works, however, to come out with groups of more specialized assistants that can do things like design web pages, create and edit html, etc.
2. I know that Richard has a strong background in lead-gen traffic. So if someone says to Cyber Shimla Services, "These are Lead Gen sites," will the Cyber Shimla Services get the guidance needed to maximize traffic for them? Traffic is traffic, but ... you want different traffic for lead gen stuff than you want for a typical product sales page, right? Are the TAs going to understand the difference? Or will their supervisors?
Cyber Shimla Services will understand the difference of all site traffic, but it will still be your responsibility to outline the Cyber Shimla Services responsibilities just as you would outline an employees responsibilities sitting in your office. In the US, there are speciality training schools...where one might hire a secretary with specific skills, etc. This is a very similar. Cyber Shimla Services will not have to be explained what "viral marketing" or "social bookmarking" or "article submissions" are...as they will have gone through very complete training.
3. Do you envision all of this traffic as "free" traffic? I didn't see AdWords, for instance, listed as an area where these guys are being trained. Obviously, if there are expenses involved, the client will have to absorb them. But I didn't see any discussion of that in the sales page. So I'm wondering if what you have in mind is just 100% free traffic?
As most of you know, we are the developers of Keyword Companion. We have an affinity to PPC. However, all paid advertising is extremely valuable and Cyber Shimla Services will be trained in all of these methods. All costs will be born by you, the client, then your Cyber Shimla Services will execute.
4. Will these Cyber Shimla Services guys write articles?
Cyber Shimla Services is not trained in copywriting or any type of writing for that matter. We will have other services in subsequent months, but as far as Cyber Shimla Services, they will not be hired or trained in that skill set. However, if you need them to seek out content, or Public Domain works that you want to subsequently have spun, (assuming that it meets all legal requirements) that is definitely something that Cyber Shimla Services can do.
5. Do we have direct access to Cyber Shimla Services via email, phone, etc. - please elaborate.
You will have a web interface that has been specifically designed for the Cyber Shimla Services. In this interface, you will assign tasks, follow progress and give feedback. You will also have chat capabilities.
6. What about the issue of confidentiality - how are we assured that our business is not compromised.
We have taken specific cautionary steps to monitor the Cyber Shimla Services work and to limit the sites that they can go to. This in and of itself will prevent any of your sensitive business issues being "passed along." Next, we have implemented a monitored work station system that makes things very difficult if not impossible for any of our Cyber Shimla Services to cause any type of a security breach.
7. Can we use an assistant to do other work besides traffic (e.g. assisting with answering our Support Desk, etc). Please provide details.
If you find that this is a better use of your Cyber Shimla Services time, that is fine with us, just be advised that they are not trained on Support Desk Software and that would then become your responsibility; conversely, they are trained in all traffic methods and would not require any training on your part.
8. What if we do not get on with a particular Cyber Shimla Services - can you supply another one?
If for some reason you are not getting along with a particular Cyber Shimla Services, we will review the situation carefully, as it is in our best interest to maintain a staff of helpful, insightful and motivated individuals. If we can not remedy the situation with your assigned Cyber Shimla Services, we will indeed assign you a new Cyber Shimla Services.
9. Do we get one person as Cyber Shimla Services or do you allocate our requirements to various Cyber Shimla Services. It would be a major advantage to have just the same one person (for as long as they are with you).
You will be assigned 1 person for all of your tasks. That 1 Cyber Shimla Services will also have a manager that will be reviewing the Cyber Shimla Services work on a daily basis to ensure quality, timeliness, efficiency and effectiveness.
10. How do I track the hours my Cyber Shimla Services puts in on my project?
You will have a daily time sheet uploaded into your members area or get emails that you will have for review and monitoring purposes as well as for our managers review.
11. What exactly are you training Cyber Shimla Services for so I can get an idea?
Every form of Traffic Generation that you can imagine. From setting up a mini-network to submitting an article. From putting together your PPC campaign to the latest Web 2.0 traffic tactics. If you can think of a traffic generation method, Cyber Shimla Services will have training on this method.
12. Will Cyber Shimla Services have support within their infrastructure to multi-task on various internet marketing activities?
If you have a need to get more things done during the same time frame, we have an overflow staff for exactly these reasons alone. The hours used by the overflow staff will count against the hours that your Cyber Shimla Services will provide that month.
13. Is the Cyber Shimla Services trained to help me come up with the best on-line marketing strategy for me and my clients? As well as implement the strategy.
Your Cyber Shimla Services is a doer. This is a person that will execute a plan for getting the most amount of traffic to your site. However, you can certainly ask them questions.
I would not rely on the Cyber Shimla Services to provide your strategy. If you have those needs, we have other services as well as monthly training calls that will assist you in this area.
14. Can I hire them on a part-time/full-time basis to work on multiple traffic building projects at any one time?
You can have your Cyber Shimla Services work on as many projects as you would like. Just be pragmatic; if they are working on one project, they can not be working on something else at the exact same time.
15. What business hours will the Cyber Shimla Services keep?
Traffic Assistants will be working a standard Indian schedule, working from 9am - 6pm (GMT + 5.5 hours). However, your website interface allows for constant interaction.
There will also be a night-shift that will work from 7:30pm - 4:30am (GMT + 5.5) so that we have a staff on hand to address important client needs.
16. What methods will the Cyber Shimla Services be using? Black/ White / Grey Hat? Link Exchange? Article Submission?
Cyber Shimla Services will be trained in "ALL" traffic strategies and tactics. It is then at your discretion to instruct your Cyber Shimla Services what you want them to implement.
17. How many hours a week do Cyber Shimla Services spend?
Cyber Shimla Services will spend 60 hours per month for a part-time agreement and 160 hours per month for a full-time agreement. You can allocate those hours how you see fit depending on your needs during each week.
18. How many clients are Cyber Shimla Services handling?
Our Full-Time clients will have the sole use of 1 Cyber Shimla Services exclusive to them. Our Part-Time clients will share a Cyber Shimla Services with 2 other clients.
19. How does this work? Do the fees start immediately? If so, what's the difference between hiring Cyber Shimla Services now and reserving one?
During the initial roll out of the program, we are allowing people to reserve Cyber Shimla Services. This is the only time in which a "reservation process" will take place. Fees do start immediately.
20. If I start with a part time Cyber Shimla Services, how easy is it to expand to a full time Cyber Shimla Services and would I receive the preferred rate having started with one of the original 50 Cyber Shimla Services staff?
If you want to upgrade to a full-time Cyber Shimla Services it will be based on availability and on a first-come, first-served basis. You will have the same rate as a Charter Client of the service. You will always and forever be identified as a Charter Client, and will most likely reap many benefits from that status.
21. How much time will I need to commit to deal with the Cyber Shimla Services?
The amount of time that you personally have to be involved could be extremely limited. By simply posting your desired requests on your website interface Cyber Shimla Services will have all they need as instruction from you.
22. What if I just do affiliate marketing and don't have a website of my own, can I still use Cyber Shimla Services to work on building traffic for me?
Definitely. Your Cyber Shimla Services staff is trained in traffic generation regardless of the style of marketing you employ. Just work with your Cyber Shimla Services to outline a plan that works for your needs.
23. I am new to marketing as a whole, but want to get going in my business on the right foot. I don't know many things about how to drive traffic so how will having Cyber Shimla Services best work for my current needs?
Cyber Shimla Services staff is trained, but you will need to give them some level of guidence. One point to mention here is that we will be conducting group calls with all of our Cyber Shimla Services clients. These calls will outline great ways to use your Cyber Shimla Services to the best of your ability and to get the most from their performance as it pertains to your particular circumstances and goals.
24. What sort of assurance will I have regarding the measurable increase of traffic my site(s) should (must?) receive? Example: 15% increase in visitors per month to site A; 10% to site B.
You will have the assurance that Cyber Shimla Services will work diligently on your Traffic promotion according to the plan you give them.
You will definitely know your metrics, so you can identify if you are using Cyber Shimla Services in the best way possible. For example, different sites respond to different types of traffic...where one market responds fantastically to PPC, others best respond to Web 2.0 tactics. This is where you will want to identify your markets, maintain your metrics...and measure accordingly.
25. Is there a mechanism in place where the managers of each team of Cyber Shimla Services reviews their assignments and evaluates whether what they are doing is the best thing to be doing in order to achieve the client's goals as quickly as possible? Or, are the clients completely on their own in this regard (i.e.
without having to enroll in a coaching program)?
Yes, you will receive a report 2 times per month from the Cyber Shimla Services Manager that will give you feedback of what the Cyber Shimla Services is doing and how you might be able to utilize them better.
Bear in mind, this is your Cyber Shimla Services employee while they are working for you. You can use them as you please, but we will do everything we can to show you and teach you on implementing "good practices" that work for the relationship between you and Cyber Shimla Services.
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